Need help with Skinly? You're in the right place.

Skinly is an AI-powered skincare app that scans your skin, gives you a skin score, and builds a personalised routine. If something isn't working, you have a question, or you've got feedback, get in touch — we read every message and aim to reply within 48 hours.

Contact us

📧 Email: [email protected]

What we can help with

When you email, it helps to include your device model, your iOS version, and a short description (or screenshot) of the issue so we can help faster.

Thanks for using Skinly.